You’re not just hiring someone to open doors or stick a sign in the yard. You’re trusting someone to guide you through one of the most important, and emotional, decisions of your life.

So, how do you make the right choice? Especially when there are so many realtors in Pittsburgh PA, all claiming to be “the best”? That’s where it gets real.

It’s not about who has the flashiest ads or the most listings, it’s about who listens, who understands your goals, and who shows up with the experience and strategy to get results. Here’s what truly matters and what to look for when you’re ready to make your move.

They know the area like the back of their hand

An agent can't just work in Pittsburgh. They need to know it on a street-by-street basis. Ask them about the different areas. It's a problem if they can't tell you what makes Bloomfield different from Greenfield or why Mount Washington has great views (and hard parking).

A good local realtor won't simply show you properties; they'll also show you hidden gems. And what about when you sell? They'll know exactly how to price and sell your home based on the current market, not simply the figures from last month.

Not Just Talk, but a Record

Let's get to the point: outcomes are important. You need someone who has done this before and done it well. A few deals here and there? Not enough. Find someone who has sold dozens or even hundreds of properties and ask to see some of their most recent listings.

We at The John Marzullo Team have sold more than 900 houses in Pittsburgh. But what makes us the most proud? The customers who come back and tell their friends about it.

They pay attention to you

Some agents are really good at talking. But the best ones? They listen better. Be careful throughout your first conversation. Are they pushing you? Pushing a script? Or are they asking about you—your worries, your ambitions, and your timeline?

You don't want someone who only tells you what they believe you want to hear. You need a plan that works for you and honest guidance. If you're asking, "Who's the best realtor to sell my house?" then this is important. You want someone who will listen to you and understand your "why."

They have a real plan, not just a "list and wait" plan

A good real estate agent installs a sign in the yard. A great one gets people talking about it before it even goes on the market.

Find out how they sell houses. Do they have professional photographers? Campaigns on social media? Open houses? Tours that are not real? You might want to keep looking if they don't seem sure.

We don't believe in "list it and hope." We make a unique strategy for each customer at the John Marzullo Team. This plan is meant to help you get the best result possible.

They are there for you when you need them

This may seem simple, but it's a big deal: your agent should respond to your calls and texts. Real estate moves quickly. You want someone who remains on top of things, not someone you have to chase down for news.

Being responsive fosters trust, whether it's a simple question regarding paperwork or a showing at the last minute. And trust is the most important thing.

They Can Talk About It Without Burning Bridges

Let's be honest: bargaining can be hard. This is why your representative needs to be good at what they do, not just pushy.

Your realtor should be able to read the room, keep calm under pressure, and safeguard your bottom line, whether you're buying or selling. They should also know when to press and when to change course.

This is quite crucial if you want to sell your house quickly and for a lot of money. If you don't use the right tone during negotiations, you could lose the transaction or thousands of dollars.

They give honest reviews and feedback from past clients

You wouldn't buy something online without reading the reviews first. Realtors are the same way.

Find reviews from individuals who live near you. Not just abstract five-star evaluations, but real anecdotes of how the agent helped them get through tough times.

And don't be scared to ask for recommendations. A good agent would not hesitate to put you in touch with prior clients who are ready to talk about their experience.

They are ready to meet you without any strings attached

Let's face it: sometimes all you want to do is sit down and converse. A competent agent will provide you with a free consultation for this reason. No pressure, no obligation. Just a chance to ask questions, get a sense of how they work, and see whether you like them.

We do it for all of our clients. We'll meet with you, answer any of your questions, and show you what it's like to work with one of Pittsburgh, PA's best realtors. No pressure—just an honest talk.

The most important thing is to choose the one that feels right

In the end, it's not about who has the biggest team or the best website. It's about who shows up, does what they say they'll do, and cares about you.

It's a huge thing to buy or sell a house, but it doesn't have to be a pain. Pick a real estate agent who listens, talks, and gets things done.

We're here if you want to discuss. No sales talk. No need to worry. Just honest advice from people who know a lot about real estate in Pittsburgh.